bd's Privacy Policy
Your personal information is a trust you place with us. This document clearly explains how bd bet collects, stores, and protects your information.
This Privacy Policy ("Policy") sets out bd's position on the management of personal information of bd bet website users. By reading it, you will understand what types of information we collect, the purposes for which it is used, and your rights.
By opening an account or using the services at bd bet, you are considered to have accepted the terms of this Policy. To learn the full terms of our services, please read the Terms and Conditions page.
This Policy may change from time to time. If any significant changes are made, we will post a notice on the website and update the date at the top of the document. We recommend reviewing this page regularly.
What Information We Collect
We collect various types of information when you register with bd bet and as you use our services. This information comes through two main ways — what you provide directly, and what is automatically generated through your use of the service.
1.1 Information You Provide Directly
- Full name and date of birth — for identity verification
- Mobile number and email address — for communication and account security
- Username and password — for login security
- National ID or passport details — required during the identity verification process if needed
- Information related to deposits and withdrawals (such as bKash or Nagad number)
1.2 Automatically Collected Information
- Device type, operating system, and browser version
- IP address and approximate location
- Website browsing history and page visit times
- Data collected from cookies and similar tracking technologies
- Game play history, bet amounts, and transaction records
We only collect information that is necessary for operating the service, ensuring security, and protecting the community. No unnecessary personal information is collected.
Purpose of Using Information
bd uses the information collected for specific and transparent purposes. Those purposes are set out in detail below.
2.1 Account Management and Security
Information is used to create your account, verify your identity, secure your login, and prevent unauthorized access. Multi-layered security measures, including OTP verification, rely on this information.
2.2 Transaction Processing
The necessary information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. A record of every financial transaction is kept securely.
2.3 Customer Support and Communication
Your contact information is used to respond to your enquiries, resolve issues, and deliver important notifications. bd's support team is active 24/7 in both Bengali and English.
2.4 Implementing Responsible Gaming Policy
Players' gaming behaviour is monitored to identify risky patterns. This is part of the Responsible Gaming policy, which aims to ensure player wellbeing.
2.5 Technical Improvements and Service Quality
Automatically collected information is used to analyse website performance, identify errors, and improve the user experience.
Data Storage and Protection
bd places the highest importance on the security of your information. Your data is kept secure by following industry-standard technical and administrative measures.
3.1 Encryption
All your data is transferred in an encrypted state via SSL (Secure Socket Layer) technology. Sensitive information stored on servers, particularly passwords and payment-related data, is protected with strong encryption algorithms.
3.2 Access Control
Only authorised bd staff may access users' personal information, and only for the purpose of operating the service. Strict security protocols are followed to prevent unauthorised access by third parties.
3.3 Data Retention Period
Information is retained for as long as your account is active. Even after an account is closed, certain information may need to be kept for a specific period due to legal obligations. After the designated period, data from inactive accounts is securely deleted.
Although we follow the highest security standards, transmitting information over the internet is not entirely risk-free. We therefore advise users to use strong passwords and keep their login details confidential to protect their own accounts.
Sharing Information with Third Parties
bd never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in certain specific situations necessary for operating the service.
4.1 Payment Processors
The minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay. These payment service providers operate under their own privacy policies.
4.2 Technology and Software Partners
Necessary technical information is shared with game software providers including Pragmatic Play, PG Soft, JILI, and Evolution for the purpose of running games. This sharing is limited strictly to what is required for game operation.
4.3 Legal Obligations
Providing relevant information may be legally required in response to a lawful request from legal authorities or by court order. In such cases, bd will comply with applicable law.
4.4 Fraud Prevention
Certain information may be shared with security partners to prevent financial fraud, identity theft, or suspicious activity. This is done in the interest of overall user protection.
Cookies and Tracking Technologies
The bd website uses cookies and similar technologies to improve the user experience and measure service quality.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary for maintaining login state, storing security tokens, and managing sessions. Without them, the website does not function properly.
- Functionality Cookies: Used to remember language preferences and user settings.
- Analytics Cookies: Collect anonymous data to identify which pages are used most and where technical issues exist.
5.2 Cookie Controls
Most browsers offer the option to disable or delete cookies. However, disabling essential cookies may cause some website features to not work properly.
User Rights
As a bd user, you have several important rights over your own information.
- Right of Access: You can find out what information bd holds about you.
- Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: Subject to certain conditions, you can request that your data be deleted, though some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain situations, you can request that the processing of your information be limited.
- Right to Object: You can object at any time to marketing communications.
To exercise these rights, contact bd's support team via live chat or email. We will review your request and take action in a timely manner.
Protection of Minors
All bd services are for users aged 21 and above only. We do not knowingly collect any information from minors.
An age verification process is followed at the time of registration. If it is ever established that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
A note to parents: please be aware of your child's internet use. If you believe a minor is using our site, notify our support team immediately.
International Data Transfers
Some of your information may be processed on servers outside Bangladesh for the purpose of running game software and technical services. In such cases, bd ensures that the relevant third party complies with adequate data protection standards.
For any international data transfer, the protections described in this Privacy Policy are maintained and contractual obligations are imposed to prevent misuse of data.
Changes to the Policy
bd reserves the right to amend this Privacy Policy due to changes in service, legal requirements, or business reasons. We will post a clear notice on the website for any significant changes.
Continued use of the website after a change is made will be considered as acceptance of the new policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact bd's support team using the methods below.
Support is available in Bengali and English 7 days a week, 24 hours a day.
For privacy-related requests:
To learn more about us, visit the About Us page. Our FAQ section is also useful for quick answers to common questions.